MA OUTREACH SPECIALIST

JOB SUMMARY:

This position is responsible for raising awareness about affordable health insurance options and providing eligibility and enrollment assistance to uninsured patients in the Franklin Primary Health Center services areas and residents in Mobile, Baldwin, Choctaw, Conecuh, Escambia, and Monroe Counties. This position will develop, coordinate, and carry out countywide outreach, technical assistance, training and support for insurance coverage options. Provide a variety of medical and clerical duties associated with patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Conduct public education activities to raise awareness about coverage options available under Medicaid, CHIP, and the Marketplace.

2. Develop and execute strategies and work plan for outreach and enrollment.

3. Provide health education, information, and trainings to appropriate individuals regarding programs and services.

4. Coordinate and facilitate speaking engagements, special guests and key resources and materials.

5. Coordinate outreach and enrollment activities with relevant grassroots partners, local health service agencies, and local health benefit exchange entities.

6. Help individuals understand and access affordability options

7. Obtain approval from management of all collateral and information prior to distribution.

8. Provide information and assistance in a fair, accurate, and impartial manner

9. Provide information and assistance in a manner that is culturally and linguistically appropriate to a diverse population

10. Develop strong community networking presence.

11. Plan and implement training and technical assistance for community partners.

12. Provide status reports to department supervisor on progress, outreach and enrollment activities, successes and barriers.

13. Provide, periodically, presentations to management to access expertise and style.

14. Travel Expectations:

• Must be able to drive a motor vehicle safely and use a seat belt when in operation.
• Must be willing to use own automobile for travel (mileage reimbursed).
• Must possess a valid state driver’s license, liability insurance and automobile in good repair.

15. Responsible for maintaining and securing equipment and supplies provided to conduct day-to-day activities of the position.

16. Other duties may be assigned within the scope of your present position.

MEDICAL ASSISTANT RESPONSIBILITIES:

17. Work up patients and record vital signs, weights and chief complaints on progress notes at each visit.

18. Make sure all lab results are on charts before giving chart to health care provider.

19. Record patients' name and chart number on all pages in the medical records.

20. Assist patients in exam rooms. Assist nurses and/or provider with procedures and treatments.

21. Administer medication as ordered by providers, under the supervision of the provider and/or registered nurse.

22. Assist nurses with mailing of correspondences to patients for abnormal lab and missed appointments and document actions in patient's medical record.

23. Maintain and organize supplies in the supply room. Keep exam room stocked and organized at all times.

24. Cover lab personnel when the lab technician is out.

25. Rotates to other units and departments (i.e., front desk, x-ray, laboratory, etc.) when deemed necessary by immediate supervisor or Director of Nursing.

26. Maintain up-to-date CPR Certification and submit a copy of CPR card to the personnel department.

27. Participate in the nurse training sessions, maintain CEU's as required by the State Nurses Licensure Board.
Any other duties deemed necessary by immediate supervisor.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE: High school graduate or GED equivalent. BS degree with emphasis in social services, psychology, sociology, or related human services discipline is preferred. Graduate of an approved Medical Assistant Program or an equivalent combination of training, education and work experience relative to the position. Strong interest in improving access to health services and demonstrates project management experience.

KNOWLEDGE, SKILLS, ABILITIES:

· Familiarity with publicly funded health care programs such as Medicaid, CHIP and the Marketplace

· Familiarity with Mobile, Baldwin, Choctaw, Conecuh, Escambia, and Monroe counties regional geography and culture

· Proficient in public presentations utilizing the collateral and information provided.

· Proficient in the use of Microsoft office 2007 including: Word, PowerPoint, Outlook and Excel.

· Strong organizational skills, written and verbal communication skills.

· Advanced interpersonal skills necessary to develop and maintain effective and appropriate working relationships with the public, vendors, media contacts, representatives of other agencies, and co-workers.

· Ability to speak confidently and knowledgeably in public and to serve as meeting coordinator/facilitator or instructor for individuals with various backgrounds and educational levels

· Ability to consistently demonstrate sound ethics and judgment

· Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity

· Ability to explain complex policies and processes in layman’s terms

· Knowledge of (or ability to learn) local, state and federal public health laws and regulations

· Skill in operation of modern office equipment such as personal computer, facsimile, copiers, scanners. Must express the ability to work cooperatively with multi-disciplinary and multi-cultural staff. Must be able to effectively work well as part of a team or group.

CERTIFICATION, LICENSES, REGISTRATIONS:CPR, CMA, RMA preferred.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)
• Certified Medical Assistant (Preferred)

Ability to Relocate:

• Mobile, AL: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19