What are the responsibilities and job description for the AR Specialist position at Furnitureland South?
Researches, verifies and documents delinquent customer accounts. Collects on customer accounts when delivery is delayed by the customer.
Essential Functions and responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Pursues all avenues to verify delinquent customer account balances.
- Initiates customer contact by mail or telephone to resolve account balance.
- Documents all information regarding delinquent accounts such as customer correspondence, dates, follow up and notes all pertinent information needed to resolve as quickly as possible.
- Each individual is responsible for his or her assigned customers, from initial research stage through attorney stage, if necessary, to resolve the outstanding account balance.
- Interaction with other departments for the purpose of retrieving and/or giving information regarding customer accounts.
- Handles off lines and move monies.
- Handles confirmation of in house funds.
- Cross training in the COD function for occasional back up.
- Other duties assigned by supervisor.
- Be open to suggest any ideas for improvement.
- Arrive punctually and consistently for work for normally scheduled hours.
- Perform various related duties as required.
- Contribute to team effort by accomplishing related results as needed.
The job duties are not limited to the items as described above, duties can be added or changed at any given time.
Starting pay range from $15-$17/hr based on experience.
Monday-Friday 8am-5pm
Required Education and Experience
A high school diploma or equivalent.
Preferred Education and Experience
- Associates Degree with a focus in business administration.
- One year AR experience.