What are the responsibilities and job description for the Service Advisor - Columbus position at FYDA FREIGHTLINER GROUP?
Job Details
Job Location: Columbus, Oh - West Jefferson, OH
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Customer Service
Description
Fyda Freightliner Columbus is an Elite Support Certified dealer of new Freightliner trucks and Crane Carrier vocational severe-service vehicles, and carries a large inventory of all-makes of pre-owned trucks. Fyda Freightliner Columbus is the largest retailer of new and used Expediters in the United States. Serving the Columbus transportation industry hub since 1985, we operate as a full-service commercial truck dealership and body shop.
Essential Duties and Responsibilities (but not limited to):
- Greet customers and obtain necessary information for billing and details of repair/rental.
- Review warranty of vehicle, generate repair order and prepare it for dispatching.
- Communicate repair progress with customer.
- Obtain authorizations for repairs.
- Assist in filling and office organization.
Qualifications
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
- Ability to work independently and to meet deadlines.
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to listen and speak clearly on telephone.
Fyda Benefits:
- Excellent pay based on experience
- Paid time off
- Paid holidays
- Paid uniforms
- Paid hospitalization & prescription program
- Excellent 401K programs
- Dental insurance available
- Flex spending available
- Great working atmosphere
- Drug free workplace
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