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Client Care Specialist

FYZICAL Therapy and Balance Centers
Bridgeport, CT Full Time
POSTED ON 1/28/2026 CLOSED ON 3/27/2026

What are the responsibilities and job description for the Client Care Specialist position at FYZICAL Therapy and Balance Centers?

FYZICAL Therapy & Balance Centers is seeking a full-time Client Care Specialist to join our team in Fairfield County, Connecticut. The Client Care Specialist is the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. You will join a champion team that works together to help grateful patients get back to the lives they love.We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of career advancement opportunities and grow your career under a practice leader who is fully invested in you.Benefits:Health insurancePaid time offSalary or hourly compensation commensurate with experienceOther benefit and bonus compensation opportunitiesResponsibilitiesJob Responsibilities:Handle client scheduling, communication, follow up calls, and answer any questions from potential or current clientsGather and maintain client data; keep track of all client referralsCollect all payments; insurance verification and authorizationCommunicate with physical therapists about scheduling, patient arrivals, and patient needsKeep a log of all reports sent to and from doctorsManaging day-to-day operations of the clinic including but not limited to opening and closing the clinic, monitoring inventory and supplies, and maintaining a professional appearance throughout the clinicEnsure patient satisfactionRequired SkillsQualifications:High school diploma or equivalentValid driver's license and reliable transportationGreat communicator and multitasker, detail-orientedPositive attitude, good work ethic, integrity and empathetic toward people that are in pain

Salary : $19 - $26

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