What are the responsibilities and job description for the Territory Account Manager position at Gemaire Distributors, LLC?
Qualifications:
- Strong interpersonal skills including problem solving and customer service are absolutely required.
- Demonstrated multi-brand HVAC experience including a broad knowledge of equipment, parts and supplies.
- Knowledge of Mincron preferred
- Capable of working in a fast paced environment with skills to multi task on different levels
- Ability to work independently and meet assigned goals and objectives in designated time frames
- Comfortable meeting new people & creating dialog with strangers that can lead to good working relationships.
- Proficient in Microsoft Office products.
- Bachelor's degree preferred.
Summary:
The Territory Account Representative is responsible for establishing and maintaining consultative relationships with customers and providing sales support to Territory Sales Managers. The goal for this position is to help develop and maintain new business targeted towards growth and profitability in the market.
Essential Duties and Responsibilities:
- Develop and maintain relationships with identified accounts responding requests for information, project and pricing quotations, merchandise availability, etc.
- Partner with Territory Managers in soliciting and on-boarding new accounts and dealers, developing job quotes, pricing sheets, etc.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
- Track competitive market and pricing data to develop job submissions including cost analysis and requested cost/price position.
- Communicate various marketing and promotional campaigns.
- Participate as requested in product shows, utility sponsored events, industry associations, etc.
- Focus sales efforts by studying existing and potential volume of dealers and make sales recommendations to grow share of wallet/share of market.
- Other duties as assigned.
Territory Account Manager
United Site Services -
Austin, TX
