Remote Customer Service Representative - Team Member - State Farm Agent | WFH

Job Overview

Join our dedicated team as a Customer Service Representative for a State Farm Agent, where your enthusiasm for customer engagement and relationship building will shine in a remote work environment. This role offers you the chance to assist customers in understanding essential insurance and financial products, empowering them to make well-informed decisions.

Key Responsibilities

• Establish and nurture strong relationships with customers, ensuring timely follow-up.
• Utilize a needs-based approach to educate clients on various insurance and financial offerings.
• Generate leads, coordinate appointments, evaluate customer requirements, and recommend customized solutions.
• Collaborate with team members to foster a high-performing environment, consistently striving to exceed expectations.
  
  

Required Skills

• A genuine passion for promoting products and services that cater to customer needs.
• Exceptional communication abilities, both verbal and written.
• A strong people-oriented approach complemented by excellent problem-solving skills.
• Meticulous attention to detail and basic computer proficiency.
• Capability to work collaboratively within a team while also being self-driven.
  
  

Qualifications

• Previous experience in customer service or sales is a plus, though not mandatory.
• A strong desire to develop and grow within the insurance and financial services sector.
• Excellent interpersonal skills that foster positive customer interactions.
  
  

Career Growth Opportunities

Embark on a path of professional advancement with clear trajectories for growth within our agency. We are committed to providing comprehensive training and licensing assistance to support your career ambitions.

Company Culture and Values

Our organization champions a collaborative and inclusive team environment that prioritizes the development of strong relationships and exceptional service delivery to our customers. We value each team member’s contributions and insights, creating a workplace that encourages innovation and teamwork.

Compensation And Benefits

• Competitive hourly compensation along with commission and bonus potential.
• Comprehensive benefits package including health insurance and a 401(k) plan.
• Generous paid time off, encompassing vacation, personal, and sick days.
• Flexible working hours with the option for remote work following an initial period.
• An enticing hiring bonus to welcome you to our team.
  
  

Why Join Us?

If you are driven to excel and envision yourself flourishing in a supportive role, we invite you to apply! This position not only offers flexible remote work arrangements but also a welcoming atmosphere that values your unique talents and contributions.

Take the next step towards a fulfilling career by submitting your application today. We look forward to connecting with you and guiding you through the interview journey!

Employment Type: Full-Time