Plumbing Maintenance Customer Specialist - field based

Posting Details

• Posted: May 13, 2025
• Full-Time
• On-site
• Locations
  

Showing 1 location

Las Vegas

Las Vegas Branch

6521 W Post Rd

Suite 1

Las Vegas, NV 89118, USA

Las Vegas

Las Vegas Branch

6521 W Post Rd

Suite 1

Las Vegas, NV 89118, USA

1 && showAllLocations() == false, text: $.t('Opportunity.Opportunities.MoreJobLocations', { count : Locations().length - 1 }), click: function(){showAllLocations(true)}, event: {keypress: function(data, e){if(e.keyCode === 13 || e.keyCode === 32){return true} else{return false}} ? function(){showAllLocations(true)} : null}" style="display: none;"> 0 more locations 1 && showAllLocations() == true, text: $.t('Opportunity.Opportunities.LessJobLocations'), click: function(){showAllLocations(false)}, event: {keypress: function(data, e){if(e.keyCode === 13 || e.keyCode === 32){return true} else{return false}} ? function(){showAllLocations(false)} : null}" style="display: none;">less locations

Job Details

Description

This role involves visiting customers' homes to assess the efficiency and functionality of their plumbing systems, providing small maintenance repairs, and educating homeowners on long-term solutions and our service offerings.

The ideal candidate excels in customer service, communication, and professional presentation, creating trust and value for our clients. This is a HANDS-ON POSITION that will be trained to complete plumbing maintenance functions. You must have mechanical aptitude and a willingness to learn plumbing maintenance.

Key Responsibilities:

• Customer Consultation: Visit residential properties to evaluate plumbing systems and provide tailored advice on efficiency and potential improvements.
• Maintenance Repairs: Perform minor plumbing repairs such as fixing leaks, adjusting fittings, or clearing simple clogs.
• Customer Education: Clearly explain plumbing issues, recommend solutions, and educate customers about our company's products and services.
• Sales and Service Promotion: Present and sell long-term plumbing solutions and maintenance plans to homeowners, focusing on the benefits of our offerings.
• Professional Presentation: Maintain a polished and professional appearance, fostering customer confidence and trust.
• Communication: Use excellent verbal skills to articulate technical information in an accessible way for customers.
• Follow-Through: Ensure consistent follow-up with both existing and new customers to address concerns and build lasting relationships.
• Training in Technical Skills: Participate in ongoing training to develop skills in light technical residential plumbing repairs.
  
  

Qualifications:

• Strong customer service skills and a passion for helping people.
• Mechanically inclined, with a willingness to learn about plumbing systems and basic repairs.
• Professional demeanor and excellent verbal communication abilities.
• Direct customer sales experience is strongly preferred. We are looking for candidates who can provide multiple solutions to customer problems.
• Willingness to undergo training for technical plumbing skills.
• For insurance purposes, you must be 21 years old with a clean driving record.
• previous experience in driving a company car is STRONGLY PREFERRED
• Ability to complete a comprehensive background check and drug screen.
  
  

Benefits Exclusive To All Goettl Employees:

• Opportunity for pay for production growth
• On-going training for professional and financial growth
• Benefits including medical, dental, vision, and life
• 401K with match
• Career opportunities in multiple locations
• Paid time off
  
  

Additional Benefits For Our Field Employees (plumbing And HVAC):

• Uniform service
• Fully stocked vans you take home.
• Limited on-call rotation
• Central Scheduling- with Service Titan
  
  

PLEASE COMPLETE THE APPLICATION AND SUBMIT YOUR RESUME FOR CONSIDERATION.

Qualifications

0" style="display: none;">

Skills

0">

0">

0" style="display: none;">

Behaviors

0">

0">

:

0" style="display: none;">

Motivations

0">

0">

:

0">

Education

0">

Required

High School or better.

0">

0">

Experience

0">

0">

Preferred

Experience in direct customer sales

Progressive and committed work history.

0" style="display: none;">

Licenses & Certifications

0">

0">

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.