What are the responsibilities and job description for the Cage Manager position at Golden Nugget Las Vegas?
Overview
To manage the Player Services Department (Cage) for optimum staffing levels, extend credit to customers, assure that all 24K customers are served in an efficient and timely manner, and ensure financial transactions are recorded within company policy and regulation guidelines.
Responsibilities
To manage the Player Services Department (Cage) for optimum staffing levels, extend credit to customers, assure that all 24K customers are served in an efficient and timely manner, and ensure financial transactions are recorded within company policy and regulation guidelines.
Responsibilities
- Schedule and supervise all Player Services employees to maintain coverage and efficient customer service
- Informs all Player Services employees of policies and procedures pertaining to the 24K Select Club.
- Interview, hire, counsel, and discipline staff.
- Plan budgets and schedules staff necessary to meet operational needs.
- Meet with customers for the extension of credit and check approval, problem solving and goodwill marketing.
- Plan, participate and/or attend departmental meetings for human resource applications, regulatory seminars and policy development.
- Maintains all employee records
- Train all Player Services employees in Title 31.
- Perform other duties and responsibilities as requested.
- Financial and management experience using computer and/or adding machines.
- 21 years of age minimum requirement.
- GED High School Diploma
- Basic math Skills
- Must be able to speak and understand English.