What are the responsibilities and job description for the Guest Services Manager position at Gospel Rescue Mission Inc?
- Degree in Organizational Leadership, Public Health, Business Management, or related field, in addition to advanced specialized certification.
- 5-plus years of equivalent experience may count in place of degree.
- 5-plus years of prior operational experience in training and development, expedient customer service, live and breathe QUALITY, SERVICE, VALUE, and CLEANLINESS.
- Maintain a valid Arizona Driver’s License and must have a clean driving record.
- Bilingual English/Spanish a plus. Must be an evangelical Christian, living a life dedicated to Christ, and be an instrument of God’s love, grace, hope, and forgiveness to all.
- Essential Experience, Skills, and Competencies include but are not limited to 5-plus years of experience in leading and supporting a team. Ability to develop and execute team initiatives, independently as well as collaboratively. Outstanding interpersonal relational skills. Proficient written communication, reading comprehension, and comprehensive listening skills. Ability to positively engage with a wide range of donors and build long-term relationships. Ability to convey a high degree of commitment and passion for GRM.
Employment Status:
- Full-time exempt; eligible for benefits; eligible for paid time off
Reports to:
- Program Services Director
Vacation Level: 2
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