What are the responsibilities and job description for the Surveillance Operator position at Grand Lodge Casino?
Excellent internal/external guest service;
Observe, document and report any variances to the company, internal controls, money handling activity and state gaming regulations;
Complete daily audits of department activity, duty logs and cooperate with departments during investigations; Continuously monitor CCTV;
Ensure that the integrity and confidentiality in the department is maintained;
Maintain a team approach to all shift activities;
Other reasonable duties as assigned