What are the responsibilities and job description for the Server needed position at Graspa Group?
JOB BRIEF:
Guest Focus
Reliable
Attentive
Service with the smile
Passion
Always Have Fun
If those above sound like your values, we are thrilled to hear from you!
JOB RESPONSIBILITIES:
- Describes menu and daily specials, takes orders, serves food and makes sure customers have everything they need to enjoy their meals.
- Responsible for coordinating entire station and communicating front- and back-of-house personnel to provide a dining experience that meets or exceed guest expectations.
- Processes guest orders to ensure all items are prepared properly and on a timely basis. May carve meats, bone fish and fowl, prepare flaming dishes and desserts at table side and present, open and pour wine when serving guests.
- Observes diners to ensure they are satisfied with food and service, responds to additional requests, and determines when the meal has been completed.
- Rings up bills and accepts payment or refers guests to cashier.
- May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables.
JOB REQUIREMENTS:
- Proven work experience as a server
- Proven customer service experience
- Familiarity with restaurant POS
- Team work attitude
