Client Support Specialist

Green Envee is an upscale luxury skin care aromatherapy brand focused on Clean Beauty. Our top priority is to support our customers in a timely, friendly manner.

We are looking for an outgoing and dedicated individual with a get-it-done attitude to join our fun, friendly team in a fast-paced environment.

Do you enjoy providing great customer service and assisting with office tasks? If so, we have the position for you. Our client support specialist position may be just what you’re looking for. If you are a great communicator, resourceful and can multi-task, then stop what you’re doing and apply now!

The duties would consist of office and administrative tasks such as entering orders, answering the phone to assist customers, calling customers to check in on orders, completing assigned tasks, updating inventory system, assisting customers with orders, customer service (via telephone and live chat), order entry, email management and more.

If you like to stay busy, are very computer and internet savvy and can easily navigate websites and technology, then don’t delay!

Please note this position requires someone comfortable with communicating with other team members. Many of our client support needs require immediate assistance, so you must be able to handle multiple items in a short amount of time inlcuding answering the phone, chatting on a livechat que, responding to emails, intercepting packages before shipment, etc.

This is a full-time position Monday thru Friday in our Frankfort, IL office, this is NOT a remote or hybrid position.

Required Skills:

• Excellent Verbal Written Skills
• Excellent Phone Etiquette
• Typing Skills - Minimum 60 wpm
• Resourceful
• Quick learner
• Good Computer / Internet Skills
• Upbeat / Energetic attitude
• Google Sheets/Docs
• Negotiation and communication skills for purchasing from vendors
• Able to quickly complete tasks
• Paying bills
• Filing paperwork
• Other skills as needed