Billing Specialist III

Scope of Responsibility: Responsible for assisting centralized billing staff with attention directed toward collection of outstanding accounts receivable. Work with Greencroft Communities’ affiliates to ensure that residents and responsible parties are not delinquent in filing for Medicaid coverage or other forms of assistance. Identify issues with account delinquencies across the system and discuss with affiliate VPs of Operations and Business Office Managers, and Greencroft Communities Management Staff.

Essential Functions:

• Review all open accounts receivable at least monthly and initiate and participate in monthly collection communications with affiliates and related follow-up activities.
• Perform continual follow-up on resident accounts, including A/R Aging Reports, and document understanding; support and assist affiliates with collection activities related to past due accounts receivable.
• Process and respond to questions and inquiries relating to resident account collections.
• Promptly assist affiliates to ensure timely application for Medicaid by residents and/or responsible parties.
• Promptly assist affiliates with auditing of resident accounts as necessary and preparation and submission of Medicaid deviation requests.
• Assist Greencroft Communities billing staff as needed with third-party payor billing and data input of monthly cash receipts on affiliate resident accounts.
• Serve as liaison with collection agencies and/or legal counsel in regard to problem accounts turned over to them for collection assistance.
• Develop and maintain expertise in Medicare, Medicaid, third party insurance rules and procedures.
• Continually look for ways to automate billing and collection processes and develop tools to more efficiently and effectively facilitate timely collection of accounts receivable.
• Travel to affiliate communities as needed.
• Perform other duties and responsibilities as requested or assigned.

Position Requirements:

• Bachelor’s degree in business related field, or equivalent experience.
• At least 1-2 years of collections experience.

Skills and Requirements:

• Knowledge of Medicare, Medicaid, 3 rd party insurance billing and collection preferred.
• Proficiency in Microsoft Office, intermediate to advanced proficiency in Excel required.
• Ability to establish and maintain effective working relationships with residents, family members and team members throughout the system.

Schedule:

• Full-Time

Benefits:

• Medical/Dental/Vision
• Voluntary Life
• 403(b) with employer match
• PTO program
• Additional Benefits available

Contact Human Resources with any questions at 574-537-4029.