What are the responsibilities and job description for the Client Services Coordinator position at Guardian Home Care of MI, LLC?
Full-Time | In-Office | Troy, MI
Guardian Home Care of MI is looking for a reliable, detail-oriented Care Services Coordinator to support our growing team. This key role helps manage the client intake process, verify eligibility for Michigan’s Home Help Program, maintain accurate records, and assist with caregiver onboarding and compliance.
We’re willing to train the right person who is eager to learn!
✅ What You’ll Do:
- Manage new client referrals and intake paperwork
- Verify Home Help Program eligibility
- Maintain accurate records in HHAeXchange
- Communicate with MDHHS caseworkers, clients & caregivers
- Support caregiver onboarding and documentation review
- Respond to office calls, emails, and general office inquiries
- Ensure HIPAA-compliant files and timely follow-ups
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✅ What We’re Looking For:
- High school diploma or GED required
- 1 year in healthcare admin, home care, or intake (preferred)
- Familiarity with Home Help Program or Medicaid a plus
- EMR experience (especially HHAeXchange) preferred
- Strong attention to detail, communication, and organization
- Proficient with Microsoft Office
- Team-oriented and compassionate
✅ Why Join Us?
- Fast-paced, community-driven environment
- Supportive leadership and training available
- Opportunity to make a meaningful impact in home care
✅ What We’re Looking For:
- High school diploma or GED required
- 1 year in healthcare admin, home care, or intake (preferred)
- Familiarity with Home Help Program or Medicaid a plus
- EMR experience (especially HHAeXchange) preferred
- Strong attention to detail, communication, and organization
- Proficient with Microsoft Office
- Team-oriented and compassionate
If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Care Coordinator.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $22
