What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Why Guitar Center?
Guitar Center is the ultimate destination for musicians and music enthusiasts alike. As a company, we're passionate about creating inclusive environments that put our customers first while fulfilling our mission to develop and nurture lifelong musicians.
Our Repair Technicians play a critical role in ensuring that every customer leaves with a smile on their face. Here are some key characteristics of successful Repair Technicians:
- Customer Focus: Our Repair Technicians understand the importance of customer service and provide an exceptional experience by being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Initiative: We look for individuals who can identify opportunities and issues, follow through on work activities, learn quickly, and take positive action without being requested to do so.
- Selling: As a Repair Technician, you'll have the opportunity to work through our certification program to gain a solid understanding of products and sales techniques.
- Training: Our Repair Technicians are also expected to effectively train learners and communicate information and techniques so that they are retained.
As a Repair Technician at Guitar Center, your responsibilities will include interacting with customers, servicing customer-owned instruments with high craftsmanship, maintaining store-owned gear as requested, completing warranty repair work, and additional duties as assigned.
To be successful in this role, you'll need a skilled understanding of repairing guitars. Foundational product knowledge on Guitar Center products is also preferred.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
Salary : $60,000 - $75,000
