What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Job Summary
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first, all while fulfilling our mission.
As a Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. You will continually build and increase business through great customer experience and quality work.
- Customer Focus:
- Understands customer service principles and provides an excellent customer experience.
- Connects with customers in a meaningful way.
- Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Steps in to handle customer service issues.
You will also:
- Interact with customers to ensure a positive experience.
- Service customer-owned instruments with high craftsmanship.
- Maintain store-owned gear as requested.
Why Guitar Center?
Guitar Center offers robust benefits and perks, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Requirements:
- Skilled understanding of repairing guitars.
- Foundational product knowledge on Guitar Center products.
Equal Opportunity Employer:
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
Salary : $40,000 - $60,000
