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Orthodontic Patient Care Coordinator

Gulf Coast Orthodontics
Fort Myers, FL Full Time
POSTED ON 1/30/2023 CLOSED ON 2/27/2023

What are the responsibilities and job description for the Orthodontic Patient Care Coordinator position at Gulf Coast Orthodontics?

We are looking for a unicorn to add to our dream team!

We are excited to be adding new energy and talents to build on our incredible team at Gulf Coast Orthodontics! Our busy and growing orthodontic practice is in search of a team player to serve as a receptionist. We are looking for a motivated, energetic and organized team player that is dedicated to ensuring patient satisfaction and working hard to grow with our practice.

Our office uses the most current technology in orthodontics, including digital radiology and digital scanners.

If you have a positive attitude, work well with others, and enjoy creating beautiful smiles, we can’t wait to meet you!

Qualifications:

  • Excellent customer service skills
  • Excellent communication skills (written and verbal)
  • Friendly, patient and kind towards patients and fellow team members, and thrives in a high-energy environment.
  • Must be proficient in Microsoft Office and able to learn new software systems quickly.
  • Strong organizational skills and multi-tasking abilities
  • Independent, reliable and responsible
  • Ethical and professional
  • Attitude is KEY!!
  • Ability to travel to multiple locations - Fort Myers, Estero, and Naples

Responsibilities:

  • Making an outstanding first impression with patients and families
  • Establish rapport with new patients and their families throughout their treatment
  • Manage the schedule and getting patients into their appointments
  • Communicate and coordinate orthodontic treatment, insurance benefits and payment options to patients and referring dental offices
  • Follow patient follow-up protocols to coordinate and send letters to dentists and patients, follow-up calls to insurance and benefits, payments, etc.

The right person will ideally have experience in the orthodontic field and have experience with Cloud 9. This may be waived, however, for the right person who has a record of success in sales and customer service and is ready to jump in fast to learning all about orthodontics!

This role also allows for growth opportunities in leadership and business development. Pay is commensurate with experience, work ethic and personality fit for our culture.

To be considered, please email your current resume AND a cover letter stating why you will be a great fit for our team.

Details:

  • Full-time employment is 4 days per week with Fridays
  • Competitive pay with benefits

Benefits:

  • Employee discount for treatment
  • Generous retirement plans
  • Health Insurance stipend
  • Paid Time Off

Pay is hourly and based on experience and abilities.

Please submit your resume for consideration.

We look forward to learning more about you!

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift

Work setting:

  • Office
  • Private practice

Ability to commute/relocate:

  • Fort Myers, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Orthodontic: 1 year (Preferred)
  • Dental Receptionist: 1 year (Required)
  • Customer Service: 1 year (Required)

Work Location: One location

Salary : $18 - $24

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