What are the responsibilities and job description for the Outreach Program Leader - Sheriff position at Gwinnett County?
Job Description
The Outreach Program Leader is responsible for carrying out the day-to-day operations of the Sheriff's Office Community Outreach Program. This position instructs inmates on the fundamentals of community outreach services and inmate assistance programs, ensuring participants understand available resources and opportunities. The coordinator plans and schedules meetings between community partners and inmates to facilitate access to support services, while also assisting citizens with questions and concerns related to these programs. Additionally, the position maintains accurate records and documentation of program activities and operations, including class registrations, attendance, and facility usage, to ensure effective program management and accountability.
Essential Duties
- Understanding activity and programming principles and practices.
- Applying customer service principles in daily interactions with inmates, partners, and the public.
- Utilizing basic marketing principles to promote programs and services.
- Applying basic instructional principles when leading classes or workshops.
- Delivering public presentations and community outreach sessions.
- Planning and organizing activities and events.
- Evaluating program operations.
- Operating computers and related software applications efficiently.
- Communicating and interacting effectively with coworkers, supervisors, community partners, and the public to exchange information and receive directions.
- Delivering instructions and guidance to coworkers, supervisor, the general public, and/or others.
- A public safety background which may include motor vehicle & criminal histories, and fingerprinting.
- This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
The grade for this position is B22(2).
Minimum Qualifications
- High school diploma or GED, AND
- Two years of administrative or customer service experience, including coordinating meetings, answering phones, directing inquires and building relationships; OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
- Valid driver's license
- Experience leading community outreach and public engagement initiatives.
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here.About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlanta’s Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
- Hiring Process
- FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
Salary : $46,225 - $60,092