Dining Room Wait Staff - Highlands on the East Side

Job Title: Dining Room Wait Staff

Location: The Highlands on the East Side Providence, RI 02906

Hours: Part Time

Job Summary:

The dining room wait staff is responsible for serving all customers including residents, guests, and family

members.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or

without appropriate reasonable accommodation. 

Provide a high level of customer service and promote a restaurant style dining atmosphere. 

Work closely with the food service director to keep residents satisfied with food and dining
programs. 

Create a strong sense of team work and cooperation among all staff. 

When applicable acquaint new residents with menus, seating, and dining options and hours. 

Set tables in accordance to The Highlands on the East Side standards. 

Serve residents and guest’s beverages as requested. 

Review daily menu with residents and takes and delivers accurate meal orders to residents
and guests. 

Remove used or soiled plates, utensils, glasses, linen from the dining room as needed. 

Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and
equipment used in the dining room. 

Communicate resident likes and dislikes to food service director for menu planning purposes
and resident satisfaction. 

May perform other duties as assigned.

Minimum Qualifications: 

Less than high school education. 

Minimum of 2 years dining room or restaurant wait staff experience. 

Working knowledge of basic kitchen operations and food safety standards. 

Strong organization and time management skills. 

Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior: 

Able to build positive and strong relationships with employees, coworkers and residents. 

Focused and dedicated to provide excellent customer service. 

Able to handle multiple jobs and priorities. 

Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands: 

Physically able to move at least 50 lbs. without assistance. 

Physically able to push and pull equipment and furnishings. 

Physically able to stand for long periods of time.

To apply or refer a qualified applicant please send completed application and/or resume to Pamela

Tetreault at ptetreault@HallKeen.com