Case Manager

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered.  The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve. 

Benefits offered: In addition to your base pay, you are also eligible to receive:

• Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and 7 paid holidays.
• Medical, Dental & Vision,
• Company paid life insurance.
• Retirement Plan
• Employee Assistance Program

Job Summary:  The Case Manager is responsible for assisting with recruiting Healthy Start program participants and providing case management support services to preconception, prenatal and inter-conception women, infants, and children and their families.

Essential duties and Responsibilities:   

The Case Manager performs a wide range of duties, including, but not limited to the following:

1. Assist with dissemination of information to community members to recruit program participants. 
2. Conduct home visits and assessments, including Healthy Start screening tools, substance use screening, depression screenings, and intimate partner violence screenings. Provides education as appropriate. 
3. Develop and monitor service plans with all participants.
4. Use a variety of intervention techniques and resources, including Motivational Interviewing, that support participants in establishing behavior change goals.
5. Track participant information and provides proper follow up to care plan. Updates and coordinates the tracking of infant immunization records and medical appointments for mother and child. 
6. Serve as an advocate for the participants. Consistently demonstrates ability to link participants/families with community resources. Acts as a liaison between programs that provide and serve participants to ensure smooth interaction. 
7. Maintain case load and see all participants on a regular basis as determined by risk level and per supervisor instruction. 
8. Attend and assist in all required classed, meetings, in-service trainings, and community activities. 
9. Apply skills and knowledge in child abuse/neglect and domestic violence while interacting with participants. 
10. Demonstrate organizational skills in independently managing workload and related duties. 
11. Will develop positive trait service plans based on strengths within the participant and her family.
12. Work independently to coordinate appointments with participants and maintain a minimum of home visits and telephone contact.
13. Will provide referral and follow up for any additional supportive services required by participant.
14. Document service coordination activities throughout the continuum of care. 
15. Assess service plan in consultation with the participant, make appropriate changes to the service plan to ensure progress toward goals. 
16. Maintain ongoing contact with participant and involved significant other to ensure adherence to the service plan. 

Minimum Education/Certifications: Bachelor’s degree in Social Work, Psychology, or a related human services field, required.  Associates degree with adequate case management experience may be considered in lieu of a bachelor’s degree.

Bi-lingual speaking preferred.

Knowledgeable in The Joint Commission regulations, preferred.

Minimum Work Experience:  Minimum of two years of experience in human services working in the field or directly in-patient care as a case manager required.

Working with children and families in Public Health, Outreach, Social Work or related field performing care coordination /care management in a medical setting, preferred, but not required if other relevant experience can be demonstrated.

Other Requirements: Reliable transportation to travel throughout the service area.

 This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.