What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn Marysville?
General Summary A Front Desk Representative is often the first and last person a guest will encounter during their stay. This means providing the highest quality of hospitality service is not only a duty, but a passion. From arrival to departure and every point of contact in between, a Front Desk Representative is expected to be friendly, knowledgeable and efficient. As the front line of the hotel, it is your mission to meet and exceed the expectations of guests.
*Primarliy looking for PM shift availibility (3PM-11PM)
Knowledge, Skills and Ability
Must have the ability to speak, understand, read and write the English language. Must be able to multi-task effectively in a busy office and public atmosphere. Must have the ability to apply appropriate resolution to stressful situations. Must read and understand the Employee Handbook. Must be able to follow policy and perform to enhance professionalism in appearance and behavior. Must be able to compute basic mathematical calculations including addition, subtraction, multiplication and division. Must be able to perform basic computer skills (including Excel, Word, and E-Mail).
Job Type: Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- Employee assistance program
- Employee discount
- Referral program
Schedule:
- Night shift
- Weekend availability
Ability to commute/relocate:
- Marysville, OH 43040: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Salary : $14 - $15