SBU (Small Business Unit) Division Manager

Account Management Duties

About the Company:

The Hardenbergh Insurance Group has been a family-owned and operated company for three generations. In over 70 years of business in the Delaware Valley, we have focused on insuring the futures of both business and families. The tradition and culture created in 1954 still continues today.

Job Summary:
We are seeking a motivated and results driven SBU Insurance Division Manager to join our dynamic team in Vineland, NJ.

The primary purpose of the SBU Insurance Division Manager is to plan, direct, and oversee the operations and fiscal health of the SBU Insurance Department in accordance with the Agency’s policies, procedures, and goals.

Duties and Responsibilities:

Account Management Duties:

• Perform Account Manager duties when needed.

Staff Management Duties:

• Determine staffing needs.
• Recruit, interview, hire and terminate.
• Complete assigned onboarding and off boarding tasks (including but not limited to)
• Onboarding – determine and develop training schedule.
• Provide oversight and direction to team members in accordance with the Department & Agency’s policies and procedures to ensure quality service is delivered to clients.
• Provide any additional oversight to foster professional & productivity growth.
• Coach, mentor and develop team members to meet the Department’s expectations for productivity, quality, and goal accomplishment.
• Oversee Intern Program, when applicable.
• Approve through payroll system, employees PTO/Flex time requests.
• Evaluate team members’ performance and conduct annual reviews.
• On or around 6th month mark, provide applicable feedback on performance.
• Address and document personnel issues promptly and in accordance with the Agency’s policies and procedures.

Department Management Duties:

• Determine, implement, and monitor effectiveness of Department’s policies and procedures.
• Keep abreast of industry changes, including but not limited to regulations, products, services, carriers.
• Ensure such information is communicated to team members.
• Initiate any necessary changes within the Department.
• Assist Sales Manager & CFO with developing initiatives to generate new business.
• Develop annual Department Goals and perform quarterly assessments.
• Maintain relationships with the Preferred Carriers.
• Develop Department written workflows.
• Prepare & Conduct Department Meetings (12 times a year).
• Audit team members’ performance to ensure adherence to Department procedures.
• Facilitate carrier consolidation and book roll initiatives.
• Liaison to Service Center carriers.
• Perform special projects at management’s request.

Miscellaneous Management Duties

• Serve on HIG’s Leadership Team.
• Complete Special Projects as requested by the President, CFO, or DOO.
• Assist in resolving issues which include the Department and other Department(s) within the Agency.

Minimum Qualifications:

• 3-5 years leadership experience. (REQUIRED)
• 5 years insurance experience. (REQUIRED)
• Must maintain a Producer’s Insurance License. (Property and Casualty) (REQUIRED)
• Must have and maintain a valid driver’s license and auto liability insurance to meet HIG standards. (REQUIRED)
• Must be proficient in Microsoft Office Suite Program.
• Ability to communicate clearly, concisely and timely both verbally and in writing.
• Must have strong problem-solving skills and the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must provide prompt & accurate responses.

If you are passionate about driving business success through innovative solutions and exceptional client service, we encourage you to apply for the SBU Insurance Division Manager with Hardenbergh Insurance today!

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. This employee is occasionally required to stand and walk. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually minimal. Minimal travel during normal working hours.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Job Type: Full-time

Pay: $83,000.00 - $89,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Vineland, NJ 08360

Salary : $83,000 - $89,000