What are the responsibilities and job description for the Surveillance Operator position at Harlow's Casino Resort & Spa?
Sit in surveillance room and observe actions in the casino, count room areas, restaurants, hotel common areas, entertainment complex and any other public areas of the property.
- Arrive sufficiently early for briefing;
- Check equipment functions on a regular basis; Maintain daily shift log;
- Notify supervisor of suspicious activity or procedure violations;
- Observe all areas of casino, hotel and public areas for procedural infractions and criminal activity;
- Knows all gaming procedures, slot, etc.;
- Detect, document and record suspect activities within the casino, casino cage, slots, and count room areas; as well as archive footage pertain to casino incidents.
- Maintain familiarity with Mississippi Gaming Commission rules and regulations, Internal Controls, company policies and procedures;
- Perform close watch as assigned;
- Handle other duties as required;
- Maintain a low profile in all areas of the casino;
- Avoid over-familiarity with casino personnel.
Licenses & Certifications
Preferred- Gaming License
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Loyal: Shows firm and constant support to a cause
- Functional Expert: Considered a thought leader on a subject
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization