What are the responsibilities and job description for the Security Officer-NonEx position at Harlows Casino Resort and Spa?
Performs duties such as guard, patrol and monitor premises to prevent theft, violence or infraction of property and gaming rules and regulations.
- Patrols premises to prevent and detect signs of intrusion and ensure security of entrances, etc.
- Investigates disturbances.
- Answers questions and provides other information to guests as requested.
- Escorts team members with money banks from one destination to another.
- Escorts table fills from the cage to the table games area.
- Checks identification of any guest entering the casino to assure they are at least 21 years of age.
- Writes reports of any irregularities encountered while on duty such as equipment or property damage, theft, or any other unusual occurrences.
- Circulates amongst guests to preserve order and protect the property and its guests.
- Monitors and authorizes entrance and departure of team members.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent
- Experience in security preferred
- Knowledge of principles and processes for providing customer service
- Must be 21 years of age or older
- Must have the ability to obtain a work permit issued by the Mississippi Gaming Commission
- Must have a valid driver's license
Experience
Required- Experience in security
- Knowledge of principles and processes for providing customer service
Education
Preferred- High School or better
Licenses & Certifications
Preferred- Gaming License
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Loyal: Shows firm and constant support to a cause
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization