What are the responsibilities and job description for the Customer Service Representative position at Harr Auto Group?
Harr Motor Group is seeking Customer Care Representatives for our Business Development Sales Department. Qualified candidates will have a high school diploma (college degree preferred.) Experience is preferred, but willing to train the correct person(s)
Duties and Responsibilities
Make 100 phone calls per day for customer follow-up.
Book appointments for the sales departments daily.
Maintain high levels of customer satisfaction.
Take accurate and thorough notes in CRM
Promptly respond to internet leads within a 15 minute or less.
Accurately record vehicle and customer data in computer systems
Other duties as assigned.
Why join our Team?
Great potential for advancement
Family owned Auto Group
Flexible schedule
Positive working environment
Qualifications
Solid communication and interpersonal skills.
Strong organizational skills and good attention to detail.
Must be proficient in understanding, speaking and writing English.
Second language skills desirable; bilingual a plus
Salary: $13.00 to $16.00 hourly plus monthly bonus
Job Type: Full-time
Job Type: Full-time
Benefits:
401(k)
Dental Insurance
Flexible Schedule
Health Insurance
Paid Time Off
Schedule:
Weekends
Experience:
Call Center: 1 year (Preferred)
Sales: 1 year (Preferred)
Customer service: 1 year (Preferred)
Education:
High school or equivalent (Required)
Additional Compensation:
Commission
Bonuses
Communication method(s) used:
Email
Phone
Chat
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Aggressive -- competitive and growth-oriented
Outcome-oriented -- results-focused with strong performance culture
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