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Customer Support Specialist

HDJ & Associates, Inc.
Cranberry, PA Full Time
POSTED ON 6/5/2024 CLOSED ON 8/4/2024

What are the responsibilities and job description for the Customer Support Specialist position at HDJ & Associates, Inc.?


Our client is seeking a full time (8AM-4PM) Customer Support Specialist/Trianer that is patient, professional, detail oriented, an excellent communicator, and has a genuine desire to help clients be successful. This position will manage help desk tickets and train clients (phone and zoom). All candidates must have taught or is currently teaching in PA.  They must also be comfortable using software and have excellent personal skills.

 

This position utilizes a hybrid structure with Tuesday & Wednesday in office and the other three days from home. Canada will start as soon as June 1, 2024. 

 



Requirements

Requirements

  • Patient
  • Professional
  • Detailed
  • Excellent Communicator
  • PA teaching experience
  • Covid 19 vaccination required


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