Front Desk Supervisor

Front Desk Supervisor leads administrative operations, scheduling, insurance workflows, billing, compliance, service coordination, and patient experience.

Responsibilities

• Administrative Leadership & Team Oversight
• Scheduling & Care Plan Fulfillment
• Monitor compliance calls and follow-up outreach.
• Coordinate multi-service scheduling across chiropractic, medical, imaging, and rehab.
• Insurance, Billing & Pre-Authorization Oversight
• Monitor and manage pre-authorizations for imaging, procedures, and evaluations.
• Confirm financial clearance prior to services being rendered.
• Align front desk workflows with revenue integrity and quality goals.
• Patient Experience & Service Excellence
• Cross-Functional Coordination

Qualifications

• Minimum: 1 year of administrative leadership experience.
• Preferred: 2 years front desk leadership in healthcare.

Required Skills

• Strong leadership and staff development skills.
• Accuracy with insurance and scheduling workflows.
• Ability to manage multiple tasks in high-volume settings.
• Excellent verbal and written communication skills.