What are the responsibilities and job description for the Sales & Events Coordinator position at Hendricks Commercial Properties/Geronimo Hospitality Group?
Description
THE TEAM
Geronimo Hospitality Group ain’t your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe that THE STATUS QUO SUCKS and we do everything we can to live by that motto.
THE PLAYER
The Sales & Event Coordinator position is responsible for effectively assisting and supporting the entire sales & events team which will include client interactions from lead management, detailing of events from start to completion, invoicing and billing for client events, communication with all internal operations and sales team members, among other administrative duties.
EVERY DAY, YOU WILL
- Assist the sales & events team with administrative duties such as creating proposals & contracts, entering group details in the sales system, and scheduling appointments.
- Assist the sales & events team with lead management with timely client inquiry follow-up (calls and emails).
- Assist in maintaining the client relations database to ensure data integrity for accurate reporting.
- Help cover for the Sales & Events team when they are out of the office for an extended period of time (vacation).
- Assist the sales & events team with any on-property wedding, social, and corporate site tours when necessary.
- Processes all miscellaneous correspondence as directed by the Director of Sales and organizes paperwork and work areas.
- Assist with clients and deliver on the client’s expectations.
- Creating and communicating documents including but not limited to BEO’s, group resumes, post-event billing, reports, menus, diagrams/floor plans.
- Coordinate special reports and projects when necessary and as assigned by the Director of Sales.
- Attend Resume overview and BEO meetings with operation teams.
- Work closely with operations teams to ensure the accuracy of all group details and room blocks.
- Coordinate with sales the client’s due dates for rooming lists, cut-off dates, contacts, etc. to ensure that all deadlines are met.
- Facilitate amenities, shuttles, billing, vouchers, gift bags and all other special items and requests to accommodate clients/guests.
- Print and prepare wedding & meeting packets for expos and tours. Maintain adequate stock of packets at the front desk for walk-ins when the sales manager and/or director is not available.
GHG24
Requirements
YOU WILL BE GREAT AT GERONIMO HOSPITALITY GROUP IF
Education: High School Diploma, GED, or equivalent skills
Experience and/or Training: One year in sales or customer service experience. Ability to write reports and business correspondence. Ability to effectively communicate to managers and employees of the organization as well as vendors and customers.
YOU ARE A VARISITY PLAYER IF
Education: Bachelor’s Degree in Hospitality, Sales or Marketing from a technical college or university.
Experience and/or Training: Two or more years of sales or other industry experience, preferably in hospitality.
YOU MUST ALSO HAVE
U.S. Work Authorization (required)
HUDDLE UP
We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.
JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!
Geronimo Hospitality Group is an Equal Employment Opportunity employer
