PERMIT COORDINATOR I

The purpose of this position is to ensure that all new construction meets Henry County zoning requirements and ordinances. The work for this position involves checking all new subdivision plats for compliance, addressing, etc. This position performs other various duties, such as assisting customers with questions relating to zoning compliance, permit information, as well as organizing a way to track and maintain procedures that will provide information relating to zoning regulations, subdivision plats, and move-in-house regulations.  

• Performs customer service functions by telephone and in person; provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to routine questions and complaints, research problems, and initiates problem resolution. 
• Processes routine commercial and residential building permit applications; reviews applications for accuracy/completeness; enters information into database; receives/reviews site plans, building plans and drawings, zoning maps plat maps, and resolutions for processing of application; and forwards completed applications to appropriate personnel for approval. 
• Receives money in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares and updates reports of fees collected, permit counts, etc.; processes requests for permit fee refunds; recommends approval or denial of refund requests; and submits reports to appropriate department/individual.
• Maintains file system of various files/records for the assigned area; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; research files; shreds/destroys confidential or obsolete documents; and conducts records maintenance activities in compliance with guidelines governing record retention. 
• Processes a variety of documentation associated with department/division operations, within designated timeframes, and per established procedures; receives and reviews various documentation; reviews, completes, processes, forwards, or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records. 
• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. 
• Communicates with supervisor, other County employees, builders, developers, contractors, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Performs other related duties as assigned. 

• High School Diploma or GED required; supplemented by one year of experience in customer service, administrative support or related field and the ability to successfully obtain GSWCC Certified Level I-A Erosion & Sediment Control Inspector prior to completion of 90-day probationary period OR any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Education and Experience:

Requires a High School diploma or equivalent and one (1) year of related experience in customer service, administrative support, or related field, and the ability to successfully obtain GSWCC Certified Level I-A Erosion & Sediment Control Inspector prior to completion of 90-day probationary period, or equivalent combination of education and experience.

Licenses or Certifications:

None.

Special Requirements: 

Tasks may involve extended periods of time at a keyboard or workstation. Occasional fieldwork for the delivery of plans to County and City offices.

Salary : $41,185