What are the responsibilities and job description for the Inside Call Center/Sales position at Hercules LED?
Company Overview: We are a leading provider of innovative LED lighting solutions, specializing in commercial and large industrial buildings. With a commitment to energy efficiency and sustainability, our cutting-edge products have transformed countless businesses by reducing costs and enhancing lighting quality. As we continue to expand our reach, we are seeking dynamic Inside Sales Associates to join our driven team and contribute to our ongoing success.
Position Overview: As an Inside Sales Associate, you will play a vital role in our sales process by generating leads and setting appointments for our outside sales team. By leveraging your excellent communication skills and in-depth product knowledge, you will engage with potential customers, understand their lighting requirements, and effectively convey the value of our LED lighting solutions. Your goal will be to create a pipeline of qualified leads and facilitate the growth of our business in the commercial and industrial sectors.
Responsibilities:
Position Overview: As an Inside Sales Associate, you will play a vital role in our sales process by generating leads and setting appointments for our outside sales team. By leveraging your excellent communication skills and in-depth product knowledge, you will engage with potential customers, understand their lighting requirements, and effectively convey the value of our LED lighting solutions. Your goal will be to create a pipeline of qualified leads and facilitate the growth of our business in the commercial and industrial sectors.
Responsibilities:
- Conduct outbound calls to prospective clients in commercial and large industrial buildings.
- Engage prospects in meaningful conversations to identify their lighting needs and pain points.
- Showcase the benefits and features of our LED lighting solutions, highlighting energy efficiency, cost savings, and enhanced lighting quality.
- Set appointments for outside salespeople to meet with potential clients for detailed product demonstrations and presentations.
- Maintain accurate and up-to-date records of all sales activities and customer interactions using our CRM software.
- Collaborate with the outside sales team to ensure a seamless transition from lead generation to closing deals.
- 2 years of experience in inside sales or a related customer-facing role.
- Proven track record of meeting or exceeding sales targets.
- Strong verbal communication skills with the ability to engage and persuade customers effectively.
- Excellent listening skills to understand customer pain points and identify opportunities.
- Familiarity with LED lighting solutions and their benefits in commercial and industrial settings is highly desirable.
- Proficient in using CRM software and other sales tools to manage customer interactions and track progress.
- Exceptional organizational skills with the ability to prioritize tasks and manage time effectively.
- Self-motivated and goal-oriented mindset, driven to achieve and exceed sales objectives.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred but not required.
- 2 years
- Bonus pay
- Commission pay
- Monday to Friday
- Call center
- Customer service: 1 year (Preferred)
Call Center Receptionist
Ohio NE Brand -
Warren, OH