What are the responsibilities and job description for the Revenue Operations Associate position at HFD?
Description
Are you EPIC?
Do You Have The Ability To Demonstrate, Understand And Apply HFD’s Core Purpose And Values In All That You Do? At HFD Our Core Purpose Is To Help The Underserved Live Healthier. To Accomplish This Mission, We Must Ensure That Our Team Is Aligned With Our E.P.I.C. Values
We are seeking a motivated and detail-oriented RevOps Associate to join our team. The successful candidate will play a key role in supporting daily provider operational activities, ensuring the smooth and efficient functioning of our onboarding and success processes.
Responsibilities
The ideal candidates possess:
Are you EPIC?
Do You Have The Ability To Demonstrate, Understand And Apply HFD’s Core Purpose And Values In All That You Do? At HFD Our Core Purpose Is To Help The Underserved Live Healthier. To Accomplish This Mission, We Must Ensure That Our Team Is Aligned With Our E.P.I.C. Values
- Excellence: Always exceeding expectations!
- Passionate: Executing with boldness!
- Innovative: Pioneering a better way!
- Collaborative: Together we win!
We are seeking a motivated and detail-oriented RevOps Associate to join our team. The successful candidate will play a key role in supporting daily provider operational activities, ensuring the smooth and efficient functioning of our onboarding and success processes.
Responsibilities
- Configure new providers within the HFD system so that they can take advantage of our patient financing platform.
- Assist in managing provider inquiries and resolving issues promptly.
- Perform account adjustments for providers that need pricing or settings changes.
- Collaborate with providers and HFD team members in the troubleshooting of issues
- Help maintain accurate and up-to-date records of company CRM and lending platform.
- Contribute to process improvement initiatives to enhance operational efficiency.
- Participate in proactive team efforts to achieve departmental and company goals.
- Perform other duties as assigned by operations manager.
The ideal candidates possess:
- Ability to work collaboratively in a team-first environment.
- Goal oriented and self-motivated
- Strong attention to detail, ensuring that work is accurate, complete, and delivered in a timely manner.
- Excellent communication and interpersonal abilities.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to learn new systems quickly.
- Bachelors Degree in Business Administration, Operations Management, or related field.
- Experience with a CRM (HubSpot, SalesForce, etc)
- Medical, Dental, Vision Insurance
- 401k with 3% company match
- Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays.
- EPIC company culture