What are the responsibilities and job description for the Product specialist position at Hiester Automotive?
Job Description
Job Description
We are looking for recent college graduates who want to grow with a progressive company. We are changing the automotive customer’s buying experience! Our Product Specialists are trained to provide a world-class product presentation and delivery experience to all who enter our doors.
They must learn the ins and outs of each vehicle model we have to offer and help the customer decide which model works best for them, their family, and their life.
ESSENTIAL RESPONSIBILITIES
John Hiester Automotive is currently seeking a full-time Product Specialist to join our winning team! In this role, you will :
Greet and listen to customers to determine their vehicle needs, then provide optionsExplain and review the features of vehicles before and after purchaseComplete vehicle sale paperwork with accuracy, to be turned over to Finance ManagerResearch available vehicles, features and relevant products and translate their benefits to customersPerform the Hiester Automotive Sales Process with each guestFollow up with prospective customers and return calls, texts, and emails, maintaining a follow-up system that encourages repeat business and referralsMaintain and update notes and information in our customer databaseMaintain a high level of customer satisfactionOther duties as assigned by management
EMPLOYEE BENEFITS
MedicalVisionDentalAccidentCritical IllnessShort-Term and Long-Term Disability PlansLife Insurance401k with company matchEmployee discounts on vehicle purchases, parts, and serviceOpportunities for advancement
OUR CORE VALUES
Character & IntegrityServant AttitudeProfessionalGet-It-Done AttitudeLoves People
OUR CULTURE
We are a company that has been successful by doing the right things and loving and developing our employees from good to great.
Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment.
By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately!
The ideal candidate for a Product Specialist can be characterized as having a professional appearance, a strong will to serve people, and the motivation to do more than expected.
JOB DESCRIPTION
On a day-to-day basis, Product Specialists will attend the 9 : 00am Sales Meeting, led by the Sales Managers, to learn a daily training topic.
They will then review ongoing customers and next steps. After the meeting, they are responsible for following up with their customers to find out what it would take to earn their business.
Product Specialists will learn to master the phone skills necessary to prospect for new customers and hopefully lead to a vehicle presentation and sale, additionally helping walk-in customers.
We have a first-come, first-serve mentality on unscheduled customers entering our showroom, so it is important to be active and aware of who pulls into our lot.
Our team leaders negotiate the numbers and assist with selecting the best vehicle for the customer’s situation. What we require from you is that you fit our core values and have a willingness to learn!
KNOWLEDGE, SKILLS, & ABILITIES REQUIRED
Positive attitude and eager to learnCollege Degree (2-year or 4-year)Currently attending college classes? Apply today and ask about our Product Specialist Intern program!Professional appearanceStrong written and verbal communication skillsStrong organizational skillsAbility to work both individually and in a team environmentStrong computer and phone skillsA valid and active driver’s licenseMust be able to pass background check and drug testAutomotive sales experience is a plus, but not required
SALES SCHEDULE
Closed every Sunday
Open Monday Friday 9 : 00 am 7 : 00 pm and Saturday 9 : 00 am 5 : 00 pmOne weekday off every week (TUE, WED, or THU)One Saturday off every month, with an early Friday the night before
Please provide an updated resume and a statement as to why you would like to be a Product Specialist for our company. Join our team and see why so many customers choose us as their Dealership for Life!
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Last updated : 2024-04-07