Demo

Customer Care Representative

Hired by Matrix
Florham Park, NJ Contractor
POSTED ON 12/12/2022 CLOSED ON 12/21/2022

What are the responsibilities and job description for the Customer Care Representative position at Hired by Matrix?

Job Description
  • The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
  • The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status.
  • The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer.
  • Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
  • This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.
  • Proficiency with SAP ERP is required. Customer Care Order to Cash Management and/ or Supply Chain experience is highly preferred.
  • Experience = 0-3 years
 
Please submit your resume for consideration.  Once submitted, feel free to contact Savita at 551-288-7855 for additional information.
 
Approx. Duration: 6 months
 
About Hired by Matrix
 
Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.
 
Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option with a company match after one year.
Equal Opportunity Employer
WBENC Certified
WOSB Certified


 
We work hard to match our candidates with the right career opportunities. Let us find you a #MatrixMatch so you can reach your career goals!
 
Connect with us on LinkedIn and see how we can impact your career!
 
Hired by Matrix Career Center: https://www.hiredbymatrix.com/find-work/open-positions/
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