Porsche Sales Pro & Lot Attendant

Description

We are looking for a 
Porsche Sales Pro & Lot Attendant 
to join the Hoffman Auto Group family! 

Click here to check out what over 100 years of trust looks like in our culture!

What does a Sales Pro & Lot Attendant at Hoffman Auto Group do? 

Role Purpose

This role focuses on guaranteeing a world-class customer experience by mastering product knowledge, completing vehicle deliveries, and providing overall support to sales staff.

Leadership

This role does not lead others.

Core Accountabilities

1. Ensure an exceptional customer experience by mastering Porsche and competitor product and technology knowledge.
2. Coordinate and complete vehicle deliveries, guaranteeing that each customer is provided with a thorough and comprehensive overview of the vehicle and all relevant technology and information. Follow up with customers after vehicle deliveries to ensure continued satisfaction.
3. Keep sales management and staff aware of new product information, changes, and/or updates.
4. Act as a liaison between the sales and service departments by providing non-technical product support to service customers.
5. As needed, represent Hoffman Porsche and manufacturer with the utmost professionalism at dealer and local events.
6. Responsible for general Lot Attendant duties, including but not limited to: arranging new and used vehicles on the lot in neat and attractive manner, running various business-related errands (DMV, fueling, emissions, swaps), dusting all vehicles on the showroom floor on a daily basis, and assisting with trash and snow removal as needed.
7. Miscellaneous duties as assigned, including but not limited to: training sales and service staff on key Porsche technology and terminology, coordinate and conduct New Owner Clinics for customers, and answer product questions through technology or in-person.

Qualifications

1. High School Diploma
2. 1-2 years’ experience in a sales orientated environment preferred
3. Can adapt and embrace change with an internal and external customer centric mindset
4. Act as an advocate for teammates and have a strong commitment to technology advancement
5. Possesses effective communication skills: oral, written, listening.
6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.