Automotive Pick-up & Delivery Specialist - Genesis of Cary

Johnson Genesis of Cary is looking for a friendly, driven, confident individual with a positive attitude to fill the role of our Product Pick-up & Delivery Specialist.

Johnson Genesis of Cary is a member of Johnson Automotive one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

With a fresh approach to shopping for a luxury vehicle, the Product Pick-up and Delivery Specialist leaves the guest with only the fun parts of the experience. A complimentary personal shopping service that will gather guest information to arrange at-home test drives.
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Essential Responsibilities:

Sales

• The Genesis Product Pick-up & Delivery Specialist will be expected to deliver new and pre-owned vehicles for Johnson Genesis of Cary
• Present a superior product to the guest; a product that will exceed the guest expectations
• Present all paperwork related to the Genesis vehicle sale
• Explain all aspects of the Genesis product through the Genesis app and complete a full walk around of the vehicle with guest
• Always be on the look-out for ways to take the guest experience to the next level (Favorite Flower, Drink, Restaurant, Pest’s name/ toy, Band… Put in customer’s profile)
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Service

• The Genesis Product Pick-up & Delivery Specialist will be expected to pick-up and deliver guest personal service vehicle at their preferred location
• Pick-up & Deliver Loaner Vehicles when needed
• Make sure the Guest’s and Loaner Cars exceed the guest expectations upon delivery and Pick-up
• Follow the Johnson Genesis of Cary Pick-up & Delivery and Loaner Procedure
• Perform walk around and sign Loaner Car Agreement
• Perform walk around and sign with guest the Guest Car & Loaner Damage Disclosure
• Use loaner apps
• Always be on the look-out for ways to take the customer experience to the next level (Favorite Flower, Drink, Restaurant, Pet’s name/ toy, Band… Put in customer’s profile)

Requirements:

The ability to lead and be led;
Professional appearance and strong written and verbal communication skills;
Ability to work well both individually and in a team environment;
Highly motivated, determined and eager to learn and grow
Sales License (application will be provided)
Notary License (training will be provided)
Hours 5 days per week or 40 hours per week SAT-FRI.
Exact hours will be determined by Manager
Technology savvy
Ability to lift 40 lbs. and stay on feet for long periods of time
Must pass a pre-employment drug test and background check
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Benefits:

Medical coverage including HSA and FSA Options
Dental and Vision coverage
Short and Long Term disability
401k and Roth IRA with company match
Employee discounts extending to immediate family
Company funded life insurance with additional life insurance option
Advancement Opportunities
Competitive Pay

Johnson Automotive is an Equal Opportunity employer.

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