What are the responsibilities and job description for the Housekeeping Manager position at Holiday Inn Express and Suites?
Award Winning hotel seeking motivated supervisor to oversee the housekeeping department.
As the Housekeeping Supervisor, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
Your day-to-day
Guest experience
· Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
· Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
· Help guests with their questions and complaints to achieve complete guest satisfaction
People
· Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
· Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
· Educate and train all team members in compliance with federal, state and local laws and safety regulations.
· Ensure colleagues are properly trained and have the tools and equipment to carry out job duties
· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
Salary : $15