What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Holiday Inn Riverton?
The Holiday Inn in Riverton is looking for a Part Time Night Auditor/Guest Services Representative. As a Night Auditor, you will be responsible for caring about our guests during the overnight hours; assisting with arrivals and departures, End of Day reports, paperwork for the new day and making strong emotional connections by providing excellent customer service at all times.
As an evening Guest Service Representative, you will check in guests, make reservations, and assist guests with any needs they have.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices and post checks to vendors
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Uniforms Provided. Hotel discounts. Must be able to pass a background screening.
The ideal candidate will have excellent customer service, math and computer skills. Apply through Indeed or pick up an application at the Holiday Inn Cody front desk.
Job Type: Part-time
Pay: $14.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
Work Location: In person