What are the responsibilities and job description for the VLT Attendant position at Hollywood Gaming at Mahoning Valley Race Course?
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Promoting a fun and exciting environment with a positive and upbeat attitude.
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.
- Safeguard all assigned VLT assets.
- Responsible for jackpot payouts.
- Provide exceptional guest service in assigned area on VLT floor
- Assist guests with questions and concerns regarding VLT machines.
- Perform minor service on VLT machines (clear bill jams, fill printer paper, etc.) and notify VLT Technician when repair is needed.
- Work with the VLT Technical department to ensure that all machines in assigned area are in good working order.
- Exhibit a friendly, helpful and courteous manner when assisting guests and fellow team members.
- Report any VLT irregularity or suspicious activity to VLT Supervisor - Ability to lift 50 lbs throughout the shift.
- Must be able to stand for 7 consecutive hours - Any and all duties as assigned by your Supervisor or a member of management.
- Promoting a positive influence in the community and participating in company-sponsored events.
- Work on special projects as assigned.
- Must be able to calculate simple math problems.
- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members
BRING US YOUR BEST.
- Must have an outgoing, energetic and enthusiastic attitude.
- Must enjoy assisting others - Must be comfortable initiating conversations and creating a fun environment with our guests.
- Ability to manage difficult or emotional guest situations.
- Respond promptly to guest needs.
- Respond to requests for service and assistance.
- Respond well to questions.
- Participate in meetings.
- Speak clearly and persuasively in positive or negative situations.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$9.30 Per Hour (Plus Tips)Salary : $9 - $0
