What are the responsibilities and job description for the Scheduler position at Holy Cross Medical Center?
Responsible for accurately gathering demographic and financial information on patients. Works with physician offices and various hospital departments to schedule services for the patient. Obtains authorization from insurance carriers and inputs all information into the computer. Provides patient education regarding insurance benefits and payment obligation. Collects and accounts for deposits, deductibles and co-pays. Responsible for reviewing with patient any applicable financial assistance information. Ensures accuracy of all duties performed.
Qualifications:
• High School Diploma or GED required.
• Previous patient registration experience in a healthcare setting preferred.
• Knowledge of State, Federal and Health Information Portability and Accountability Act (HIPAA) regulations required.
• Excellent Customer Service skills required.
• Communication and organizational skills required.
• Bilingual in English and Spanish preferred.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office Suite programs required.
