What are the responsibilities and job description for the Tele-Sitter (Observer Technician) position at Holzer Health System?
Position Summary
· When fulfilling the role of remote continuous observation and surveillance of assigned patients is required. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. Monitor staff will be knowledgeable, abide by patient and institutional confidentiality, and all related hospital policies.
· Works under the supervision of direct supervisor.
· Valued member of the health delivery team.
· Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
· Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the workplace. Maintains a safe environment for self and others.
· Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.
Education, Work Experience and Licensure:
· Familiarity in healthcare setting preferred
· Computer skills required
· Must demonstrate technical competence, communication skills, and sensitivity for the patient and family in the hospital setting.
· Must possess the ability to effectively coordinate multiple patient care assignments, use time management skills, and problem solve
