What are the responsibilities and job description for the Front Desk Receptionist/Chiropractic Assistant position at Hornberger Wellness and Chiropractic?
Please read full job description below before applying. Thank you!
Chiropractic or Dental experience is preferred.
A high volume chiropractic clinic based in Sarasota is actively seeking a Front Office Receptionist/ Chiropractic Assistant to join their growing practice. The employee will greet and provide superior customer service to new and existing patients. Core responsibilities also include answering phones, appointment scheduling, filing, data entry, insurance verification and payment processing.
Summary of Essential Job Functions:
* Manage medium to high call volume, determine needs and schedule appointments.
* Meet, greet and direct patients to examination rooms.
* Provide an inviting, patient-focused atmosphere.
* Monitor appointment activity to ensure patient flow remains on schedule.
* Collect and post payments to appropriate patient accounts.
* Communicate well with doctors and back office staff to provide pertinent patient information.
* Record and forward messages to the appropriate individuals.
* Perform administrative functions and create/maintain electronic and paper files and receipts.
* Ensure reception area remains presentable at all times.
*Keeping the office clean and organized amongst other employees/ cleaning treatment rooms after each patient
* Other front desk duties as assigned.
Minimum Requirements:
* Must have High School Diploma, some college preferred
* Local candidates preferred
*Insurance knowledge and front desk experience required
* Experience working in a patient or customer orientated environment
* Possess excellent verbal and written communication skills
* Have prior experience processing phone calls in a medium/high volume environment
* Possess strong customer service, patient/client relations, and appointment scheduling skills
* Prior experience working with Eclipse program preferred
* Have prior experience working in a fast-paced, team orientated environment
* Possess working knowledge of data entry and payment processing
* Possess excellent inter-personal, organizational, analytical and problem solving skills, with the ability to multitask.
* Salary is negotiable dependent on experience
We will perform a background check before hire.
FOUR DAY WORK WEEK! :) Days needed: Monday, Tuesday, Wednesday, & Thursday 2PM-6PM. The office is closed on Friday's.
Job Type: Part-time
Schedule:
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $25,300 - $32,100