What are the responsibilities and job description for the Front Desk Receptionist position at Hot Paws Pet Resort?
Hot Paws Pet Resort is looking to add a new member to the team! We are looking for someone who is outgoing, tech-savvy, friendly with customers, time-efficient, punctual, a good multitasker, can complete tasks correctly and on time and someone who loves dogs.
As a Front Desk Receptionist, you will:
· Input data for up to 100 dogs and customers a day
· Input data for medication and feeding instructions
· Book appointments for new and current clients
· Collect grooming instructions and notes
· Answer incoming phone calls and emails
· Update and file customer charts, and enter data into a computerized billing program
· Keep the front restroom clean and tidy for guests and employees
· Must keep the front office clean, tidy, and smelling great at all times.
· Transport animals to and from the facility.
· Handle a cash drawer
· Call customers daily
Our staff hours are:
Monday to Friday - 6:20am to 5:45 pm and 8:20pm to 9:30 pm
Saturday - 6:50 am to 1:00 p and 6:20 pm to 8:30 pm
Sunday - 6:50 am to 12:00 p and 6:20 pm to 8:30 pm
Our starting rate for training is $14/hour. Once training is completed, tips are added in. Leadership positions available. Rotating weekend shifts are required.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you available on weekends & holidays?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16