What are the responsibilities and job description for the Front Desk Manager position at Hotel Elliott?
Front Desk Manager Hotel Elliott – Astoria, OR Full-Time | $19/hour
Hotel Elliott is seeking an experienced and customer-focused Front Desk Manager to lead our guest services team. This full-time position offers a consistent schedule and the opportunity to provide welcoming hospitality in a relaxed and supportive hotel setting.
Responsibilities:
- Hire, train, supervise, and support front desk staff
- Develop and manage weekly staff schedules based on occupancy needs
- Monitor departmental expenses and ensure alignment with budget guidelines
- Deliver outstanding guest service and resolve concerns professionally
- Oversee reservation processes and ensure accuracy of booking systems
- Train team members on upselling strategies, rate structures, and brand standards
- Maintain current knowledge of property amenities, rates, and policies
- Manage daily financial procedures: deposits, account tracking, etc.
- Lead gift shop operations including inventory and presentation
- Support front desk coverage and contribute to daily operations as needed
- Organize staff meetings and participate in property-wide sessions
Qualifications:
- Minimum 3 years of front desk experience in hospitality preferred
- Prior supervisory experience required
- Strong organizational, communication, and leadership skills
- Familiarity with cash handling, scheduling, and reservation systems
- Professional appearance and problem-solving mindset
- Ability to work flexible hours, including weekends and holidays
- Must be able to read, write, and follow detailed instructions
Physical Requirements:
- Standing/Walking: 3–6 hours
- Sitting, Bending, Reaching: 1–3 hours
- Lifting up to 50 lbs and climbing stairs: Up to 1 hour
Benefits:
- Competitive pay: $19/hour
- Paid sick leave and PTO for eligible employees
- Supportive, team-oriented environment
- Opportunities for growth and development
Help us create a welcoming experience from the moment guests walk through the door. Join Sunnyside Inn Suites and lead with confidence.
Apply today to become our next Front Desk Manager.
**We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or other legally protected status.**
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Astoria, OR 97103 (Required)
Ability to Relocate:
- Astoria, OR 97103: Relocate before starting work (Required)
Work Location: In person
Salary : $19