What are the responsibilities and job description for the Lead Host/Hostess position at Hotel Madera?
Overview
Opportunity: Lead Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Potential Career Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Essential Job Functions
- Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent .
- Previous customer service experience preferred.
Work Environment and Context
- Work schedule varies and willinclude working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
To see other opportunities at this location, click here.