What are the responsibilities and job description for the Cocktail Server position at Hotel Saint Vincent?
Job Details
Level: Experienced
Job Location: Hotel Saint Vincent Nola - New Orleans, LA
Salary Range: Undisclosed
Job Description
Hotel Saint Vincent is looking for Cocktail Servers!
The Cocktail Server will be responsible for providing our guests with exceptional service by serving specialty cocktails and other orders created on property!
- Greet guests in a friendly, positive manner and make them feel at home.
- Exhibit selling techniques cum proper knowledge, and service delivery of both alcoholic and non-alcoholic beverages.
- Utilize a silent service approach and maintain a clean environment.
- Itemize bills correctly and secure payment as required.
- Bid guests farewell by using guests’ names when known, and inviting them to come back.
- Answer telephones in service areas.
- Direct calls where necessary.
- Maintain a clean environment.
- Maintain a high level of professionalism that will attract guests to want to return to the property.
- Respond appropriately to guest needs and do so with a sense of urgency.
- Performs other job-related responsibilities when assigned.
Qualifications
- Good working knowledge of different Point of Sales systems (POS).
- Good working knowledge of spirits, wine, and related beverage item.
- Excellent customer service skills.
- Must be able to mentor a team and lead.
- Must possess good professional appearance.
- Must be able to work different shifts, which may include holidays and weekends.
- Must have High School Diploma or equivalent.
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