Warranty Analyst

Job Title: Warranty Analyst

About Hunter Truck:

Hunter Truck is a family-owned authorized dealer of Peterbilt and International vehicles since 1938. A leader in Heavy Commercial Trucks, Hunter provides unparalleled customer service with a wide array of services geared to the trucking industry. With long-standing relationships with premium-quality truck producers Peterbilt and International, Hunter operates 23 locations across Pennsylvania, New York, New Jersey, and West Virginia. Services include sales of new and used vehicles, service and body shop operations, and access to over $22 million in parts inventory. Hunter also offers a platform for many integrated options of financial services, including financing, insurance, and truck leasing and rental.

We are looking for energetic and committed team members to join our Eau Claire, PA branch!  

• Status: Full-time
• Shift/ Schedule: 8:00am – 4:30pm
• Location: Eau Claire, PA 

All candidate offers are subject to pre-employment background check and drug test. 

Job Position Description:   

The Warranty Analyst position is responsible for close warranty repair orders and file warranty claims in a timely and efficient manner ensuring all services are charged and priced according to established OEM procedures and applicable flat rate pricing.  

Essential Duties: include the following. Other duties may be assigned

• Process completed invoices sent from all branches for reimbursement from OEM’s.
• Review completed invoices to determine if all charges were applied.  Some charges incurred may be, but are not limited to, labor hours, parts, oil, antifreeze, or sublets.
• Become proficient in coding claims according to vendor requirements.  
• Enter warranty repair information into the Warranty Management Database System.  
• Be the liaison between the sending location and the OEM.
• Understand and ensure compliance with manufacturer warranty and policy procedures.
• Process the credit statements and send to accounting for posting in a timely manner.
• Provide clerical assistance to parts and service departments (making phone calls, filing, faxing, etc.).
• Work with department manager to keep abreast of new products and services offered, their features and value, and any changes in procedures.

Requirements: 

• Valid driver’s license and driving record that meets company insurability standards.
• Associate degree or five years of experience in this position or as service writer/advisor preferred. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk.   The employee frequently is required to stand.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Why Hunter Truck? 

• Growth and Advancement opportunities
• Competitive wages
• Paid Holidays
• Paid Time Off 
• Paid training  
• Paid Shift Differential 
• Referral Program 
• 401(k) retirement with a discretionary contribution
• Medical, Dental, and Vision benefits including Zero Cost medical plan option  
• Pet Insurance
• Tuition reimbursement 

Not the position for you? Join our Talent Community at the bottom of our Careers Page to be considered for a variety of openings!