What are the responsibilities and job description for the Credit Services Recovery Specialist position at Huntington Bank?
Description
Collectors at Huntington provide "Simply the Best" customer service at all times. Responsibilities include contacting charged off customers by telephone or mail to collect to negotiate balance in full or make. This position:
- Updates collection files and completes all necessary paperwork.
- Negotiates payment plans protecting the Bank's interest and completes decision-making process.
- Locates customers via skip tracing and Lexis/Nexis.
- Recommends action regarding repossessions, bankruptcies, and/or foreclosures.
- Arranges for appropriate Bank and/or legal action based on account analysis as deemed by manager.
The shift for this position is Monday through Friday 10:00 am to 7:00 pm
Basic Qualifications
- High school diploma or GED
- At least 1 year of collections experience
Preferred Qualifications
- Must have excellent written and verbal communication skills
- Must have strong negotiation skills and ability
- Working knowledge of consumer and collection law is desired
- Must be goal oriented and self-motivated
- Knowledge of CACS, Debt Manager and HOGAN systems helpful
Experience using computers
Workplace Type:
Office
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
