What are the responsibilities and job description for the Credit Services Recovery Specialist position at The Huntington National Bank?
Description This will be a hybrid position Hours: Monday thru Friday 8 am -6pm Interviews will be conducted on site Summary: Credit Services Recovery Specialists at Huntington provide "Simply the Best" customer service at all times. Duties & Responsibilities: Contacting charged off customers by telephone or mail to collect to negotiate balance in full or make. Updating collection files and completes all necessary paperwork. Negotiating payment plans protecting the Bank's interest and completes decision-making process. Locating customers via skip tracing and Lexis/Nexis. Recommending action regarding repossessions, bankruptcies, and/or foreclosures. Arranging for appropriate Bank and/or legal action based on account analysis as deemed by manager. Performs other duties as assigned. Basic Qualifications: High school diploma or GED At least 1 year of collections experience Preferred Qualifications: Must have excellent written and verbal communication skills Must have strong negotiation skills and ability Working knowledge of consumer and collection law is desired Must be goal oriented and self-motivated Knowledge of CACS, RMS and HOGAN systems helpful Experience using computers Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Hybrid Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer EEO is The Law EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity EEO is The Law - Supplemental Poster Pay Transparency Pay Transparency Nondiscrimination Provision (dol.gov) Tobacco Disclaimer Tobacco-Free Hiring Practice Agency Statement Huntington does not accept solicitation from Third Party Recruiters for any position.
