Junior Client Support Administrator

Junior Client Support Administrator
Engineer Step 1
Schriever Air Force Base
Colorado Springs, Colorado

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.

The Junior Client Support Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Schriever Air Force Base, in Colorado.

Essential Duties and Responsibilities:

• Conduct day-to-day administration of hardware, software, network and users.
• Provide in person and Phone Support to MDA End user troubleshooting Computers, Printers, Software, Operating
  Systems, and Office Products.
• Install Hardware at End Users offices (Laptops, Desktops, Monitors, etc).
• Maintain professional behavior and dress.
• Contribute to large scale Projects and Events.

Essential Duties and Responsibilities:

• Have strong written and verbal communication skills.
• This is a Customer facing position and the position requires some travel.

Education and Experience:

• Must have one of the following combinations of education and experience:
  • HS Diploma (or GED) and 1 years of general experience; Associate’s degree and 0 years of general experience
• Must have 2 years of related experience in relevant business systems, operating systems, and servers and/or experience
  in light programming, project management of small initiatives, and troubleshooting
• Must be able to lift and carry 25 lbs
• Must be able to move freely around a large facility, perform under desk work, as well as other physical aspects of the
  position
• Must have a current DoD 8570 IAT level II certification (e.g. Security , Systems Security Certified Practitioner)
• Must have an active DoD Secret Security Clearance

Desired Requirements:

• Have Customer Service and DoD experience

Position Type/Expected Hours of Work:

• This position is for a day shift electrician that works 8 hours Monday through Friday and covers a weekend every four to
  five weeks.

Salary - This position is expected to pay $55,000 - $80,000 annually; depending on experience, education, and any certifications that are directly related to the position.

Other Position Requirements:

• Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Must be able to obtain a Secret clearance.
• Must be able to travel, including air travel.
• Applicant's must have a valid driver's license.

HX5 offers a competitive salary and benefits package to include:

• Medical/Dental/Vision Insurance
• 401(k) plan with Company Match
• Paid Holidays
• Paid Time Off
• Parental Leave
• Life Insurance
• Tuition Reimbursement
• Identity Protection
• Medical and Dependent Care Flexible Spending Accounts
• Commuter/Transit Spending Accounts
• Group Legal Coverage Options
• Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

HX5, LLC is a Drug Free Workplace Employer.

ACCESSIBILITY NOTICE:
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.

CJ