Senior Event Operations Manager

ABOUT HYVE

We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programs.

Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.

Our market-leading portfolio of global brands includes Shoptalk, Groceryshop and Fintech Meetup.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.

We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.

Our hybrid working model ensures we respect our peoples’ work/life balance.

Human connections are our specialty, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

ABOUT THE ROLE:

We’re looking for a Senior Operations Manager to help lead the execution of large-scale trade shows and events, driving critical logistics across workstreams such as venue management, show features, signage, and audio visual. This role is central to delivering exceptional attendee experiences, working closely with the broader Operations team, vendors, and internal partners to ensure seamless execution. The ideal candidate is a seasoned operations professional who thrives in fast-paced environments, takes full ownership of their work, and brings a blend of structure, innovation, and creative problem-solving. As a key leader within the team, you’ll help shape strategy, mentor others, and continuously look for ways to elevate how we operate and what we deliver.

WHAT YOU’LL BE DOING:

• End‑to‑End Venue & Vendor Management: Own all venue operations—floor plans, rigging, power, furniture, security and health‑&‑safety—act as primary liaison with the general contractor and third‑party vendors, controlling scope, logistics, and execution
• Stage & AV Excellence: Design and execute innovative stages, AV, and speaker logistics (including sponsored content) that deliver high‑impact experiences
• Attendee & Program Flow: Run the 1:1 meet‑up program for 1000s of attendees, optimizing scheduling, space, and on‑site technology for seamless flow
• Show Features & Signage: Partner with Sponsorship Ops to develop experiential features and cohesive signage that reflect the event’s creative vision and enhances customer journey
• Budgets: Manage financial operations within scope of work, ensuring accurate forecasting, cost control, timely payments, and reconciliations, while streamlining systems for scalability
• Strategic Insight & Innovation: Use post-show data and trends to inform decisions, fuel innovation, and drive cross-functional collaboration
• Team Leadership: Direct Operations Manager and collaborate with Sponsor Ops, fostering high performance and collaboration
• Process Optimization: Streamline operations and implement scalable systems to elevate event quality and team efficiency

WHO YOU ARE:

To be successful in this role, you must have/be:

• Minimum 5 – 7 years of event management experience
• Have trade show experience
• Proven expertise in leading a team and show logistics
• Strong project management and attention to detail
• Fast-paced and commercially minded
• Creative, innovative, and customer-centric
• Self-motivated, solution-oriented, and collaborative
• Passionate about the events industry
• Availability to work hybrid up to 3 days in the office

COMPENSATION & BENEFITS:

• The salary band for this position ranges from $85,000-95,000 based on experience
• This position will be eligible for a competitive bonus structure
• Full medical, dental, vision package to fit your needs
• Retirement plan with company match (401K)
• Competitive vacation policy
• Hybrid Work